Billing terms and conditions

Last updated: August 2026

At Berber-Rug.com, we aim to provide a secure, transparent, and reliable shopping experience. These Payment & Billing Terms explain how payments are processed, accepted, and managed when purchasing products from Berber Rug LLC.

By placing an order through our website, you agree to these Payment & Billing Terms.

1. Business Information

Business Name:
Berber Rug LLC

Website:
Berber-Rug.com

Business Address:
6751 N Sunset Blvd, Suite 320
Glendale, AZ 85305
United States

Phone:
+1 332 248 4364

Email:
info@berber-rug.com

2. Accepted Payment Methods

We accept secure payment methods available during checkout.

Depending on your location and device, available payment options may include:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Google Pay
  • PayPal
  • Other payment methods displayed during checkout

Only payment methods shown at checkout are available for your order.

3. Payment Processing

Payments are processed securely through trusted payment providers.

When you place an order:

  • Your payment method is authorized.
  • Your order information is confirmed.
  • Production or fulfillment begins according to our order process.

Berber Rug LLC does not store complete credit card numbers, security codes, or banking passwords.

4. Pricing and Currency

All prices displayed on Berber-Rug.com are shown in the currency available during checkout.

Before completing your purchase, you will be able to review:

  • Product price
  • Discounts or promotions
  • Shipping charges
  • Applicable taxes
  • Final order total

The final amount shown at checkout is the amount you authorize for payment.

5. Taxes and Additional Charges

Applicable sales taxes may be calculated and displayed during checkout based on your shipping location and current regulations.

Customers are responsible for any additional charges that may apply outside of our control, including:

  • Bank currency conversion fees
  • International transaction fees
  • Customs charges (if applicable)
  • Government-imposed fees

Berber Rug LLC does not control or receive these third-party charges.

6. Payment Authorization

By submitting payment, you confirm that:

  • You are authorized to use the selected payment method.
  • The billing information provided is accurate.
  • The payment information belongs to you or you have permission to use it.
  • Sufficient funds or credit are available.

Additional verification may be required by your payment provider before an order can be completed.

7. Failed or Declined Payments

If your payment is declined or cannot be processed:

  • Your order may not be completed.
  • Production or shipment will not begin until payment is successfully received.
  • You may need to update your payment information or use another payment method.

Common reasons for declined payments include:

  • Incorrect billing information
  • Insufficient funds
  • Expired payment card
  • Bank restrictions
  • Security verification failure

If you continue experiencing payment issues, please contact your payment provider or our support team.

8. Order Confirmation

After successful payment, you will receive an order confirmation email.

This email includes:

  • Order number
  • Purchased products
  • Order details
  • Payment confirmation

Please review your order information carefully.

If you notice an error, contact us immediately:

Email: info@berber-rug.com

9. Payment Disputes and Chargebacks

If you have a concern regarding a payment, order, or transaction, please contact us first so we can assist you.

We are committed to resolving customer concerns quickly and fairly.

Before filing a payment dispute or chargeback, please allow our team the opportunity to review the issue.

This does not affect your legal rights to dispute unauthorized transactions with your payment provider.

10. Refund Payments

Approved refunds are processed according to our Refund & Return Policy.

When a refund is approved:

  • The refund will be issued to the original payment method.
  • Processing times depend on your bank or payment provider.
  • Berber Rug LLC is not responsible for delays caused by financial institutions.

11. Fraud Prevention

To protect our customers and our business, we may review orders for potential fraud or unauthorized activity.

We reserve the right to:

  • Request additional verification.
  • Delay processing while reviewing an order.
  • Cancel orders suspected of fraudulent activity.

If an order is canceled after payment, eligible funds will be returned to the original payment method.

12. Contact Us

For questions regarding payments, billing, or transactions:

Berber Rug LLC

Address:
6751 N Sunset Blvd, Suite 320
Glendale, AZ 85305
United States

Phone:
+1 332 248 4364

Email:
info@berber-rug.com

Berber-Rug.com LLC
Authentic Moroccan rugs, handcrafted in Morocco and delivered to homes across the United States.