Privacy Policy

Last updated: August 2026

At Berber-Rug.com LLC ("Berber-Rug.com", "we", "us", or "our"), we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, protect, and share your information when you visit our website, purchase our products, contact us, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Business Information

Business Name:
Berber Rug LLC

Website:
Berber-Rug.com

Business Address:
6751 N Sunset Blvd, Suite 320
Glendale, AZ 85305
United States

Phone:
+1 332 248 4364

Email:
info@berber-rug.com

2. Information We Collect

When you visit our website, place an order, or contact us, we may collect certain information necessary to provide our services.

Personal Information You Provide

This may include:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Payment information
  • Order details
  • Customer service communications

Automatically Collected Information

When you browse our website, we may automatically collect information such as:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages viewed
  • Website activity
  • Referral source
  • Cookies and similar technologies

This information helps us improve our website experience and provide better services.

3. How We Use Your Information

We may use your personal information to:

  • Process and fulfill your orders
  • Deliver your Moroccan rugs
  • Send order confirmations and shipping updates
  • Provide customer support
  • Process payments
  • Manage returns and refunds
  • Improve our website and services
  • Communicate product updates and offers
  • Prevent fraud and protect our customers
  • Comply with legal requirements

4. Payment Information

Payments are processed securely through trusted payment providers.

Berber-Rug.com LLC does not store complete credit card numbers, security codes, or banking passwords.

Payment providers may collect and process payment information according to their own privacy policies and security practices.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your shopping experience.

Cookies may help us:

  • Remember your preferences
  • Keep items in your shopping cart
  • Understand website usage
  • Analyze traffic
  • Improve website performance
  • Provide relevant marketing communications

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

6. Sharing Your Information

We may share your information only when necessary to operate our business, including with:

  • Shopify and ecommerce service providers
  • Payment processors
  • Shipping carriers
  • Fulfillment partners
  • Website analytics providers
  • Marketing service providers
  • Fraud prevention services
  • Legal authorities when required by law

We do not sell your personal information to third parties.

7. Shopify Platform

Our online store is powered by Shopify.

Shopify helps us provide secure ecommerce services, including:

  • Website hosting
  • Checkout processing
  • Order management
  • Payment processing tools

Shopify may collect and process information according to its own privacy policy.

8. Marketing Communications

If you subscribe to our newsletter or provide consent, we may send you:

  • New product announcements
  • Moroccan rug collections
  • Interior inspiration
  • Special offers

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.

9. Data Security

We take reasonable measures to protect your personal information from:

  • Unauthorized access
  • Loss
  • Misuse
  • Disclosure
  • Alteration

However, no online transmission or storage system can be guaranteed to be completely secure.

10. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Requesting access to your information
  • Requesting correction of inaccurate information
  • Requesting deletion of your information
  • Opting out of marketing communications

To make a privacy request, contact:

Email:
info@berber-rug.com

We may need to verify your identity before completing your request.

11. Children's Privacy

Our website is not intended for children under the age required by applicable laws.

We do not knowingly collect personal information from children.

If you believe a child has provided personal information to us, please contact us and we will take appropriate action.

12. Third-Party Links

Our website may contain links to third-party websites or services.

Berber-Rug.com LLC is not responsible for the privacy practices, content, or security of third-party websites.

We encourage you to review their privacy policies before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • Changes in our business practices
  • Website improvements
  • Legal requirements

The updated version will be posted on this page with the revised "Last updated" date.

14. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Berber Rug LLC

Address:
6751 N Sunset Blvd, Suite 320
Glendale, AZ 85305
United States

Phone:
+1 332 248 4364

Email:
info@berber-rug.com

Berber-Rug.com LLC
Authentic Moroccan rugs, handcrafted in Morocco and delivered to homes across the United States.